1. The University of New South Wales reserves the right to alter any arrangements or cancel a course or to refuse any enrolment as permitted by law. 
2. To the extent permitted by law, UNSW shall not be liable for any costs or expenses incurred by the participant which arise out of, or are related to, the cancellation of a course.
3. Should the University of New South Wales cancel a course due to low enrolment numbers or some other reason, the participant will receive a full refund of fees.
4. A refund for withdrawal is available if requested in writing by email to GERRIC at least 14 days prior to the start date.

• If a refund is requested within 14 days of the start date, a fee of $150.00 will be charged.
• Refunds requested after the course starts or within 30 days of course completion will incur a fee of at least 50% of the ticket price and may be ineligible for a refund.
• UNSW reserves the right to refuse late refund requests, to request supporting documentation in exceptional circumstances, and to consider requests on a case-by-case basis. Refund requests will be reviewed, and fees can be waived under extenuating circumstances. 

5. Participants may substitute another participant to attend the course and/or conference in the participant’s place if written notice to UNSW is received more than 5 days prior to the start date and the new participant accepts the terms and conditions of this agreement.
6. Event transfer requests will need to be provided in writing by email to GERRIC at least 14 days prior to the start date and will only be accommodated if there is availability on an alternative date. Requests received within 14 days of the event starting may occur a fee of up to $125.00.

• If a ticket is transferred multiple times, an additional transfer fee of $250.00 will be applied.
• In exceptional circumstances, transfer fees will be reviewed and determined on a case-by-case basis. 

7. The University of New South Wales cannot accept responsibility for changes in personal circumstances or work commitments.
8. Attendance for all hours is mandatory in order to receive a certificate of completion and accredited hours (if applicable). No partial attendance will be able to receive a certificate of completion or accreditation, so please plan your travel and commitments accordingly.

9. A Purchase Order number must be provided for all NSW DET Schools if you opt to pay by invoice. 

Access to the University's ICT resources is made available for teaching, research and administrative purposes, and other specifically authorised activities. Use of the resources must be ethical, legal and responsible at all times, including limited incidental personal use. The University reserves the right to limit access to its networks through University-owned or other computers and to remove or limit access to material and resources stored on University-owned computers (or accessed via the internet from within the University network).

As a user of these resources, you are subject to the following conditions:

• Respect for Intellectual Property and Copyright:  You agree to respect the copyright and intellectual property rights of others.
• Legal and Ethical Use of ICT Resources:  Use of the University’s ICT resources is subject to the full range of State and Federal legislation, as well as current UNSW policies. You must ensure that your use of University ICT resources is legal and ethical at all times.
• Security and Privacy:  UNSW employs various measures to protect the security and privacy of its ICT resources and user accounts, as described in the Policy document.  The University reserves the right to inspect material on its ICT resources when investigating a breach or when required by formal legal disclosure requests, but does not routinely inspect files.
• You agree to protect UNSW ICT systems, information and accounts by:  Using your access only as authorised; keeping your account details confidential; keeping virus protection and operating system/security patches up to date; using only authorised and licensed software programs and; promptly reporting any breach in system or network security to your system administrator.